Tuesday, March 14, 2006

Dealing With Difficult People - Less Is More

I am a big proponent of talking things out and candid communication. In fact, in most instances this is the best approach to any aspect of our lives. However, there are some instances where I find the less said the better. And often this can be even more productive in the long run. You might know the type of person I'm speaking of... The one you can never win with. Too often, this type of person is in their own little world, they hear nothing that's said anyway and even if they "hear" it, they don't think its applicable to them. These are the instances wherein I say to myself, "words are going to be wasted here, bide your time and pick your battles." Otherwise, I am spinning my wheels and simply frustrating myself because any attempt at communication goes unrewarded. Now, understand, if you have one of these types of people in your life I am not suggesting that you never confront them. I am simply wanting you to take note, that the times and methods of confrontation should be carefully chosen and well constructed. Simply because these types of people require "special communication" methods. Often they are controlling and manipulative and their actions are decidedly crafted to gain the upper hand; other times, they are just simply in a world of their own. In either instance, in order for you to be effective, you have to give some thought to your approach and that is usually better accomplished on at least one night's sleep. So take a deep breath, be the bigger person and file it away for a later date. Then, spend some time thinking about the best approach and resume your mission when well armed. You will be much happier with the results! If you have a specific example of a "tough" person you are dealing with, feel free to leave your comments and I will give you practical tips for dealing with your unique situation. Remember - no names please! Have a great day! Stephanie

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